Going to hospital

Going to hospital

Your Cover

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Where to start?

Finding out you need hospital treatment can be stressful. You may be worried about your short and/or long-term health. You may be concerned about money. Even if you work in the healthcare system, you may also be confused by the healthcare system and what to do next.

The good news is that as a Nurses & Midwives Health member, we’ve got your back. We’re here to help you understand how your hospital cover can support you, so you can make informed decisions about your healthcare.

Using your Hospital cover

If you have private hospital insurance, this guide will help you:

  • get the most from your Nurses & Midwives Health cover
  • understand and control your costs
  • be an active participant in your healthcare
  • know what to ask, and when
  • deal with the admin, then focus on your health.

Using the guide

If you’re new to all this, we recommend you read the guide from start to finish so you don’t miss anything important. If you’re a healthcare professional, it can help to have a step-by-step guide to follow.

The info here is generic – it may not all be relevant to your condition, treatment or recovery; that kind of detailed advice needs to come from your healthcare team.

If there’s anything in the guide that you don’t understand, or want to know more about, please call us on 1300 344 000.

If you think we’ve missed something important, let us know. Your feedback will help us make the guide better, for you and the rest of the Nurses & Midwives Health family.

Let’s get started.

Step 1: Check your cover

Step 1: Check your cover

Are you covered for the treatment?

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Step 2: Reach out

Step 2: Reach out

Extra support from Healthcare Services.

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Step 3: Choose a specialist

Step 3: Choose a specialist

Understanding the costs.

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Step 4: Choose a hospital

Step 4: Choose a hospital

What you need to know.

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Step 5: Prepare for hospital

Step 5: Prepare for hospital

Getting ready for hospital.

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Step 6: Go to hospital

Step 6: Go to hospital

Admission, treatment and preparing to go home.

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Step 7: Recover

Step 7: Recover

Set yourself up for the best possible recovery.

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Step 8: Claim

Step 8: Claim

How the bills are paid.

Learn more