Genea hospitals

Updated 14 December 2024

Why did the Genea agreement end? 

As with all hospital agreements, we started negotiating new terms well before the contract was due to end. During these negotiations, we always advocate for our members by resisting unfair increases to hospital charges. Because such increases would ultimately impact your premiums.

Unfortunately, in this case – despite our best efforts – we’ve been unable to agree on terms that we believe to be fair.

We’re sincerely sorry for any impact this outcome may have on you.

How many Genea hospitals are there? 

The Genea hospital group consists of four day hospitals in ACT/NSW:

• Genea Canberra
• Genea Day Surgery
• Genea Liverpool
• Genea Northwest
  
  

I have treatment booked at a Genea hospital. What does this mean for me? 

There’ll be no change if your hospital admission is: 

• Pre-booked before 13 December 2024 for an admission before 13 June 2025
• An emergency admission up to and including 13 March 2025.
   

I'm already being treated at a Genea hospital. Can I continue? 

There's no change for ongoing courses of treatment (that’s already started) up until and including 13 June 2025.

If your treatment is scheduled past 13 June 2025, please speak to your specialist about alternative hospitals.

Can I still claim for treatment at a Genea hospital? 

You can still claim for admissions at Genea hospitals, but as with any non-agreement hospital treatment you may have significant out-of-pocket costs.

The hospital would need to explain these to you and get your informed financial consent (in writing) to those charges.

Alternatively, you may want to seek treatment at a hospital we do have an agreement with. This can help you access a high standard of care with minimal out-of-pocket costs. 

Find an agreement hospital