How do I reactivate my membership?
When you return to Australia, be sure to reactivate your membership within 30 days.
What to do
1. Complete a Reactivate suspended cover form
2. Source valid supporting documentation. Examples include:
- e-ticket
- Boarding pass
- International movement record
3. Send the above documents via:
- App: our member app
- Online: Online Member Services
- Email: info@nmhealth.com.au
- Post: GPO Box 9812, Sydney NSW 2001
What next?
Once we’ve received your form and supporting info, we’ll reactivate your membership from the day you re-entered Australia.
Why the 30-day deadline?
Unless we receive your form and document within 30 days, we’ll have to cancel your membership from the date of suspension.
This could impact your Lifetime Health Cover status, Medicare Levy Surcharge and waiting periods, among other things.
For more on this see Suspension vs cancellation