How can I set up direct credit for claims payments?

Your direct credit account is where we pay benefits (for claims that aren’t processed on the spot).

You can add/change your direct credit details via the Nurses & Midwives Health app or Online Member Services:

  • Log in
  • Go to Membership
  • Go to Payment details - claims
  • Select the Edit icon next to Account holder name
  • Enter Account holder name
  • Enter BSB
  • Enter Account number
  • Click Update