How can I claim for Extras?

Depending on the service, and provider, you could claim via:

1. HICAPS

If your provider has a HICAPS terminal, ask them to swipe your Nurses & Midwives Health membership card. If your claim’s approved, you’ll only pay the difference between what you get from us (your benefit) and the total cost.

2. Nurses & Midwives Health app

  • Tap Claims
  • Tap Submit claim
  • Attach Receipt(s)
  • Tap Next
  • Add Reference (if required)
  • Tap Next
  • Tick Email receipt box (if required)
  • Tick Declaration box
  • Tap Submit claim

How to download and use the member app

3. Online Member Services

  • Log in  
  • Click Submit claim (top right)
  • See How to claim
  • Click Next
  • Attach Receipt(s)
  • Click Next
  • Add Reference (if required)
  • Click Next
  • Tick Email receipt box (if required)
  • Tick Declaration box
  • Click Submit claim

4. Claim form

Complete a claim form, attach your receipt(s) and submit via:


Claiming medication?

Here's info on how to claim and what you can claim.